CARTIER GROUP PRIVACY POLICY

LAST UPDATED: February 2026

1. ABOUT CARTIER USA AND THIS PRIVACY POLICY

We are Cartier USA (“we”, “us”, “our”), a luxury jewelry retailer committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or shop on our website, communicate with us, or use any of our services (collectively, the “Website”).

We act as the data controller for the personal information collected through our Website in accordance with applicable U.S. privacy laws and regulations.

Our Website and services are intended for individuals aged 18 or older. We do not knowingly collect personal data from children.

If you have any questions about this Privacy Policy or your data, please contact our support team using the contact details listed at the end of this policy.

2. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, payment providers, social media platforms, or partner services.

Please note:

  • This Privacy Policy applies only to Cartier 
  • We are not responsible for third-party privacy practices
  • We encourage you to review their policies before sharing personal data

3. INFORMATION WE COLLECT AND HOW

We collect information in several ways when you interact with us.

Information You Provide Directly

You may provide personal information when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support
  • Participate in promotions or surveys
  • Leave reviews or feedback

This information may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by payment providers)
  • Purchase history
  • Preferences and communications

We do not store complete credit or debit card details on our servers.

Information From Other Sources

We may receive information from trusted partners, including:

  • Payment processors
  • Delivery companies
  • Marketing platforms
  • Social media services (if you sign in through them)
  • Fraud prevention providers

Information Collected Automatically

When you visit our Website, our systems automatically collect certain technical data, including:

Device Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone and location (approximate)
  • Pages visited and browsing behavior

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember preferences
  • Analyze traffic
  • Provide personalized content and advertising

You can manage cookie settings in your browser.

4. HOW WE USE YOUR INFORMATION

We use your information to provide services and improve your experience.

Order Processing and Delivery

To process and fulfill your orders, including:

  • Payment processing
  • Shipping and delivery
  • Order confirmations
  • Customer support

Account Management

To create and manage your account, including:

  • Login authentication
  • Order history
  • Saved preferences

Customer Support

To respond to inquiries, resolve issues, and assist.

Marketing and Communications

With your consent or where permitted by law, we may send:

  • Promotional emails
  • Special offers
  • Product updates
  • Event invitations

You can unsubscribe at any time using the link in our emails.

Personalization

We may use data to:

  • Recommend products
  • Improve website functionality
  • Customize your shopping experience

Security and Fraud Prevention

To protect customers and our business from:

  • Fraud
  • Unauthorized transactions
  • Security threats

Legal Compliance

To comply with legal obligations, law enforcement requests, or regulatory requirements.

5. SHARING YOUR INFORMATION

We share personal information only when necessary and with trusted partners.

Service Providers

We may share data with companies that help us operate, including:

  • Payment processors
  • Shipping carriers
  • IT and hosting providers
  • Customer service platforms
  • Marketing and analytics providers

These providers may access data only to perform services for us.

Business Transfers

If Cartier undergoes a merger, acquisition, or sale, customer data may be transferred as part of the transaction.

Legal Requirements

We may disclose information if required by law, court order, or government authority.

6. COOKIES POLICY

We use several types of cookies:

Required for website functionality, such as shopping cart and login features. Help us understand how visitors use the site and improve performance. Remember your preferences, such as language or location. Deliver relevant ads based on browsing behavior. You can disable cookies through browser settings, though some features may not function properly.

7. CONTACT US

If you have questions about this Privacy Policy or your personal data, please contact us:

Cartier USA Customer Support

📍 Address: 
📧 Email: support@cartier.com
🌐 Website: Official Cartier   Online Store

Your privacy is extremely important to us. We are committed to transparency, security, and responsible handling of your personal information.